Volkswagen owners claim steering wheel buttons are causing crashes – report

26 July 2024, 3:11 pm

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Volkswagen’s decision to introduce touch-sensing haptic steering wheel controls has led to issues for owners and journalists, as well as being linked to some accidents. Ars Technica revealed that 13 crash reports were submitted to the US National Highway Traffic Safety Administration (NHTSA), with several involving Volkswagen vehicles colliding with objects during parking. The incidents all centered around the Volkswagen ID.4 electric SUV, where drivers claimed the cruise control system reactivated before the accidents. The haptic steering wheel controls on models like the ID.4 have been criticized for engaging too easily, resulting in some crashes causing injuries. Volkswagen has acknowledged the complaints and is transitioning back to push-buttons due to customer frustration. Brands mentioned: Volkswagen.

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