Image: CarSales
Image: CarSales
AutoExec Summary
Lexus Australia has no plans to match its luxury brand rivals in offering a five-year warranty or online vehicle sales. The focus remains on delivering the highest standard of aftersales care, with the Lexus Encore program offering various benefits. While considering online sales, the brand will prioritize customer and dealer feedback. Lexus has won numerous customer satisfaction awards and credits its dealer network for its success. Lexus spokesman Dan DeGasperi emphasized the dealers’ complete commitment and support.
Brands mentioned: Lexus, Mercedes-Benz, Roy Morgan
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