Choice blasts makers for ‘lemon cars’

AutoExec Summary

Consumer group Choice criticises the car industry’s refund policies, arguing that buyers deserve better treatment for faulty vehicles compared to cheaper products. They advocate for a 60-day return policy for all major brands, noting that only Toyota, Holden, and Volkswagen currently offer such a policy. Choice highlights that many consumers experience issues with new cars, emphasising the need for improved protections and responses from manufacturers. The FCAI defends existing consumer laws, asserting they provide sufficient safeguards for buyers.

Brands mentioned: Toyota, Holden, Volkswagen, Ford, Hyundai, Kia, Nissan, Honda, Mitsubishi, Mazda